659.14/4
Looy, Amy van,
Social media management : technologies and strategies for creating business value /
Amy Van Looy.
- 1 online resource (xix, 250 pages) : illustrations. -
- Springer texts in business and economics, 2192-4333 .
- Springer texts in business and economics. .
Academic
Includes bibliographical references and index.
Introduction.- Definitions, Social Media Types and Tools.- Social media Strategy and Return on Investment.- Online Advertising and Viral Campaigns.- SocialCustomer Relationship Management.- Search Engine Optimization.- Sentiment Analysis and Opinion Mining (Business Intelligence).- Social Network Data and Predictive Mining (Business Intelligence).- e-Recruitment.- Crowdfunding.- Legal andEthical Issues inSocialMedia.- Wrap-up.
Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time;
Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
English
9783319219905 3319219901 3319219898 9783319219899
10.1007/978-3-319-21990-5 doi 9783319219899
com.springer.onix.9783319219905 Springer Nature
GBB8O4212 bnb
Business., Social media., Internet marketing., Business, Computer network resources.Business, Computer network resources.Internet marketing., Social media., Business & Economics, Information Management.Business & Economics, MarketingGeneral.Computers, Electronic Commerce.Business & Economics, Human Resources & Personnel Management.Business mathematics & systems., Sales & marketing., Business applications., Personnel & human resources management., Management science., Industrial management., Information technology., Marketing., Personnel management., Business & Economics, IndustriesMedia & Communications Industries.Media, information & communication industries.,