TY - BOOK AU - Looy,Amy van TI - Social media management: technologies and strategies for creating business value T2 - Springer texts in business and economics, SN - 9783319219905 AV - HF5415.1265 U1 - 659.14/4 23 PY - 2015///] CY - Cham PB - Springer KW - Business KW - Social media KW - Internet marketing KW - Computer network resources KW - fast KW - Business & Economics KW - Information Management KW - bisacsh KW - Marketing KW - General KW - Computers KW - Electronic Commerce KW - Human Resources & Personnel Management KW - Business mathematics & systems KW - bicssc KW - Sales & marketing KW - Business applications KW - Personnel & human resources management KW - Management science KW - Industrial management KW - Information technology KW - Personnel management KW - Industries KW - Media & Communications Industries KW - Media, information & communication industries KW - Electronic books N1 - Academic; Includes bibliographical references and index; Introduction.- Definitions, Social Media Types and Tools.- Social media Strategy and Return on Investment.- Online Advertising and Viral Campaigns.- SocialCustomer Relationship Management.- Search Engine Optimization.- Sentiment Analysis and Opinion Mining (Business Intelligence).- Social Network Data and Predictive Mining (Business Intelligence).- e-Recruitment.- Crowdfunding.- Legal andEthical Issues inSocialMedia.- Wrap-up; Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK) UR - http://online.fliphtml5.com/lluzx/tpgz/ ER -