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Customer Relationship Management : (Record no. 17758)

MARC details
000 -LEADER
fixed length control field 03831aam a22007331i 4500
001 - CONTROL NUMBER
control field 021333117
003 - CONTROL NUMBER IDENTIFIER
control field UkOxU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200528101322.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m || d |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr |||||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 180615s2018 gw a o 000 0 eng d
015 ## - NATIONAL BIBLIOGRAPHY NUMBER
National bibliography number GBB8O1650
Source bnb
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9783662553817
International Standard Book Number 3662553813
024 7# - OTHER STANDARD IDENTIFIER
Standard number or code 10.1007/978-3-662-55381-7
Source of number or code doi
035 ## - SYSTEM CONTROL NUMBER
System control number (Uk)019100283
037 ## - SOURCE OF ACQUISITION
Stock number com.springer.onix.9783662553817
Source of stock number/acquisition Springer Nature
040 ## - CATALOGING SOURCE
Original cataloging agency DKDLA
Language of cataloging eng
Description conventions pn
-- rda
Transcribing agency DKDLA
Modifying agency OCLCO
-- OCLCF
-- UIU
-- AU@
-- WYU
-- OCLCQ
-- NOC
-- OCLCO
-- Uk
042 ## - AUTHENTICATION CODE
Authentication code ukblsr
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5-HF5415.53
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJSU
Source bicssc
Subject category code BUS018000
Source bisacsh
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Edition number 23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Kumar, V.,
Relator term author.
9 (RLIN) 39778
245 10 - TITLE STATEMENT
Title Customer Relationship Management :
Remainder of title concept, strategy, and tools /
Statement of responsibility, etc. V. Kumar, Werner Reinartz.
250 ## - EDITION STATEMENT
Edition statement 3. ed. 2018
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Berlin, Heidelberg :
Name of producer, publisher, distributor, manufacturer Springer Berlin Heidelberg :
-- Imprint: Springer,
Date of production, publication, distribution, manufacture, or copyright notice 2018.
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (xxv, 411 pages) :
Other physical details illustrations.
336 ## - CONTENT TYPE
Content type term text
Source rdacontent
337 ## - MEDIA TYPE
Media type term computer
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term online resource
Source rdacarrier
490 1# - SERIES STATEMENT
Series statement Springer Texts in Business and Economics,
International Standard Serial Number 2192-4333
500 ## - GENERAL NOTE
General note Restricted admission to print
General note Academic
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note CRM: Conceptual Foundation: Strategic CRM Today -- Concepts of Customer Value -- Strategic CRM: Strategic CRM -- Implementing the CRM Strategy -- Analytical CRM: Customer Analytics Part I -- Customer Analytics Part II -- Data Mining -- Using Databases -- Operational CRM: Software Tools and Dashboards -- Loyalty Programs: Design and Effectiveness -- Campaign Management -- Impact of CRM on Marketing Channels -- CRM Issues in the Business-To-Business Context -- Customer Privacy Concerns and Privacy Protective Responses -- CRM in Social Media -- Advances in CRM Applications: Applications of CRM in B2B and B2C Scenarios Part II -- Future of CRM
506 1# - RESTRICTIONS ON ACCESS NOTE
Terms governing access Legal Deposit;
Physical access provisions Only available on premises controlled by the deposit library and to one user at any one time;
Authorization The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
Institution to which field applies UkOxU
540 ## - TERMS GOVERNING USE AND REPRODUCTION NOTE
Terms governing use and reproduction Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
Institution to which field applies UkOxU
546 ## - LANGUAGE NOTE
Хэл English
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Business.
9 (RLIN) 39779
Topical term or geographic name entry element Customer relations
General subdivision Management.
9 (RLIN) 22739
Topical term or geographic name entry element Leadership.
9 (RLIN) 39780
Topical term or geographic name entry element Big data.
9 (RLIN) 39781
Topical term or geographic name entry element Business and Management
9 (RLIN) 39782
Topical term or geographic name entry element Big Data/Analytics
9 (RLIN) 39783
Topical term or geographic name entry element Business Strategy/Leadership
9 (RLIN) 39784
Topical term or geographic name entry element Big data
Source of heading or term fast
Authority record control number or standard number (OCoLC)fst01892965
9 (RLIN) 39781
Topical term or geographic name entry element Business
Source of heading or term fast
Authority record control number or standard number (OCoLC)fst00842262
9 (RLIN) 39779
Topical term or geographic name entry element Customer relations
General subdivision Management
Source of heading or term fast
Authority record control number or standard number (OCoLC)fst00885539
9 (RLIN) 22739
Topical term or geographic name entry element Leadership
Source of heading or term fast
Authority record control number or standard number (OCoLC)fst00994701
9 (RLIN) 39780
Topical term or geographic name entry element Business & Economics
General subdivision Industries
-- Computer Industry.
Source of heading or term bisacsh
9 (RLIN) 39785
Topical term or geographic name entry element Business & Economics
General subdivision Management.
Source of heading or term bisacsh
9 (RLIN) 39786
Topical term or geographic name entry element Business mathematics & systems.
Source of heading or term bicssc
9 (RLIN) 39787
Topical term or geographic name entry element Business strategy.
Source of heading or term bicssc
9 (RLIN) 39788
Topical term or geographic name entry element Management science.
9 (RLIN) 39789
Topical term or geographic name entry element Business & Economics
General subdivision Customer Relations.
Source of heading or term bisacsh
9 (RLIN) 39790
Topical term or geographic name entry element Customer services.
Source of heading or term bicssc
9 (RLIN) 22739
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Reinartz, Werner,
Relator term author
9 (RLIN) 39791
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Springer texts in business and economics.
International Standard Serial Number 2192-4333
9 (RLIN) 4915
856 ## - Цахимаар унших
Цахимаар унших <a href="https://online.fliphtml5.com/lluzx/uynz/">https://online.fliphtml5.com/lluzx/uynz/</a>
Public note Цахимаар унших
884 ## - DESCRIPTION CONVERSION INFORMATION
Conversion process LDL ebooks ONIX to marcxml transformation using Record_Load-eBooks_Legal_Deposit_onix2marc_v2-1.xsl
Conversion date 20181024
Identifier of source metadata com.springer.onix.9783662553817
Conversion agency Uk
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Цахим ном
Holdings
Date last seen Total Checkouts Full call number Price effective from Koha item type Lost status Source of classification or shelving scheme Damaged status Not for loan Withdrawn status Home library Current library Date acquired
05/28/2020   658.812 05/28/2020 Цахим ном   Dewey Decimal Classification       Эрдэм шинжилгээний номын сан Эрдэм шинжилгээний номын сан 05/28/2020